Privacy Policy

The party responsible for data processing on this website is: Gepflegt Zuhause AG [ADDRESS] [PHONE] Email: [EMAIL] Authorised representative: [NAME]

We only process personal data of our users insofar as this is necessary to provide a functional website and our content and services. Processing is carried out on the basis of Art. 6(1)(b) and (f) GDPR.

This website is operated on our own servers (self-hosting). Each time the website is accessed, technical data is automatically stored in server log files: IP address (anonymised), date and time of access, page accessed, referrer URL, browser and operating system used. This data is used exclusively to ensure trouble-free operation and to improve our services. No association with specific individuals is made. The legal basis is Art. 6(1)(f) GDPR.

When you send us enquiries via the contact form, your details (name, email address, phone number, message) are stored for the purpose of processing your request. We will not share this data without your consent. Processing is carried out on the basis of Art. 6(1)(b) GDPR. Your data will be deleted after your request has been processed, unless statutory retention obligations apply.

When booking a consultation appointment, we collect the following data: name, email address, phone number, preferred date, desired service and optionally a message. This data is used exclusively for scheduling and preparing the consultation. The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures). Data will be deleted after the consultation is concluded, unless a contractual relationship is established.

We use Plausible Analytics, a privacy-friendly web analytics service. Plausible does not collect personal data, does not set cookies and does not store data on your device. Only anonymised, aggregated usage statistics are recorded. A cookie banner is therefore not required. For more information, please visit plausible.io/data-policy.

Our website automatically detects your preferred language based on your browser settings (Accept-Language header). No personal data is stored or transmitted to third parties in this process.

This website does not use tracking cookies. Only technically necessary information required for the functionality of the website is processed (e.g. language preference, accessibility settings). This information is stored exclusively in the local storage of your browser and is not transmitted to our servers.

For security reasons, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the lock icon in your browser's address bar and by the address beginning with "https://".

You have the following rights with regard to your personal data: • Right of access (Art. 15 GDPR) • Right to rectification (Art. 16 GDPR) • Right to erasure (Art. 17 GDPR) • Right to restriction of processing (Art. 18 GDPR) • Right to data portability (Art. 20 GDPR) • Right to object (Art. 21 GDPR) To exercise your rights, please contact us using the details provided above.

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes the GDPR. The supervisory authority responsible for us is: [SUPERVISORY AUTHORITY].